WHY VAN MAMEREN?
- Good reputation developed since 1928
- Quality comes first in everything we do
- Turnkey interior projects
- We do everything from design to delivery
Van Mameren takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, accidental disclosure and unauthorised changes. If you feel that your data has not been adequately protected or there are signs of misuse, please contact our customer services at firstname.lastname@example.org
What personal data is processed
Your personal data is processed when you supply it to us using the contact form on our website, or share it with us by phone, fax or e-mail. Your personal data that we process are your name, e-mail address, job title, gender and telephone number. If the delivery and invoice address provided is the same as your home address, your personal address details will be processed too.
Special and/or sensitive personal data that we process
It is not Van Mameren’s intention to gather data about website visitors under the age of 16, unless they have consent from parents or guardians. However, we are unable to verify the identity of our visitors. If you believe that we have gathered personal details belonging to a minor without consent, please contact us at email@example.com so that we can delete this data.
Why we process your personal data
Your personal data is used because it is necessary for our order process. This includes quotations, order confirmations, changes in delivery times, invoices, the delivery of orders and the realisation of direct communication.
Automated decision making
Van Mameren doesn’t take any decisions that could have consequences or considerable consequences for your privacy based on automated processing. By this, we mean decisions taken by computer programs or systems without a person (such as one of our employees) acting as intermediary.
How long do we store personal data?
Van Mameren stores your personal data in order to realise the aforementioned objectives. When processing orders, we observe the statutory retention period of seven years, as laid down in the Dutch Civil Code and the State Taxes Act (Algemene Wet inzake Rijksbelastingen).
Sharing personal data with third parties
Your personal data can be shared with third parties if necessary for the execution of the agreement (e.g. with shipping agents for delivering the ordered good to you) or in order to satisfy any statutory obligations. We enter into a processor’s agreement with companies that process your data to ensure the same level of security and confidentiality of your data. Van Mameren remains responsible for such processing.
Cookies and similar technologies
Our website only uses technical, functional and analytical cookies that do not infringe upon your privacy. A cookie is a small text file that’s stored on your computer, tablet or smartphone when you first visit the website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website is working properly and remember your preferred settings, for example. We can also use them to optimise our website. You can unsubscribe for cookies by setting up your web browser in such a way that it no longer stores cookies. You can also delete all the information previously stored through your browser’s settings.
Viewing, amending or deleting data
You have the right to view, amend or delete your personal data. You also have the right to retract any consent for data processing or to object to the processing of your personal data by Van Mameren, as well as the right to transfer your data. That means that you may submit a request to us to send the personal data we hold on you digitally to you or another organisation specified by you.
You may submit a request to view, amend, delete, transfer, withdraw your consent or object to the processing of your personal data in writing to firstname.lastname@example.org. To verify that the request was made by you, we will always contact you by phone (if you have provided us with a phone number or it is known to us) to verify the request before further action is taken. This is in order to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Data leak notification
In the event of data leaks, Van Mameren is required to notify the Dutch DPA (autoriteit persoonsgegevens). A data leak is a security incident where there is access to or destruction, amendment or release of personal data without this being the intention. In the event of a data leak, personal data may have been lost or unlawfully processed. In the event of such a data leak, Van Mameren will notify its customers.
Contact and complaints
Van Mameren is responsible for processing your personal data as stated in this privacy declaration. If you are dissatisfied about the way in which we handle your personal data, please let us know so that we can find a suitable solution. You will also be given the opportunity to submit a complaint to the Dutch DPA.